Game Guide

Troubleshooting


Unfortunately, some users may experience some issues when installing or patching their game client. This is primarily due to an overzealous Anti-Virus or Windows Defender. This page will guide you how to quickly fix common issues.

 

Issue Name Issue Picture
Failed To Load Game

Issue Photo

FailedToLoadGame

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

Can't find file for package 'ALAudio' 1

Issue Photo

AL Audio Error

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

 

If this does not solve your problem, please see "Can't find file for package 'ALAudio' 2", directly under this guide.

Can't find file for package 'ALAudio' 2

Issue Photo

AL Audio Error

Reason

This can happen because you have not installed all of the required drivers for the game, specifically the C++ Redistributable files.

Solution

Visit our "Media" page and download the latest Visual C++ Redistributable File. Once downloaded, run the installer and follow the instructions that it provides you with.

The download link can be found at the bottom of the "Media" page and looks like the following image.

C++ Redistributable

Others

If you experience any other issues or would like us to feature some additional Troubleshooting Guides, please open a Support Ticket and let us know!

https://www.eonicgames.com/support/opens

  • Mystic Server
  • Triumphus Server

Player Rankings

Rank Name PK Points
1 aNaLog - Royal 2146
2 Cupid - Death 1841
3 Pure - Royal 1387
4 GUEST - Marvellous 1124
5 Cat - Death 1022
6 Aso_Nozomi - 1002
7 Mint - GoV 933
8 SmiLe - Death 821
9 VeRN - _Homeless_ 609
10 NmB - Merciless 591
11 OVER_9000_DEX - GoV 591
12 Xiaoqq - Merciless 587
13 oi_zi - Royal 587
14 Annex - 534
15 Xavier - BRB_WIFE_ESCAPED 515
16 RazieL - Blood 508
17 Pluto - Death 479
18 Cynex - BRB_WIFE_ESCAPED 476
19 jupiler - _Homeless_ 465
20 StevieWonderBR - TrickOrTreat 433
21 Col1apse - Marvellous 385
22 Loosey_Goosey - _Homeless_ 345
23 NQNTMQMQMB - Brotherhood 316
24 SHOOT - Death 307
25 Dynamix - BRB_WIFE_ESCAPED 279
26 Rebel - BRB_WIFE_ESCAPED 263
27 shuaa - 246
28 Cobra - GoV 245
29 Kush - _HERO_ 245
30 Expect - YiGeNiYiGeWo 244
31 _AngelsKiss_ - Death 231
32 ESSE - Paengsu 229
33 Sanuman - Death 226
34 Bloodied - TrickOrTreat 214
35 B0nd_JamesB0ND - Delecious 189
36 Depths - Marvellous 183
37 Arteezy - Blood 182
38 Rage - TrickOrTreat 175
39 STATIC_BM - EpidemiC 174
40 Respawn_Nurse - Delecious 171
41 KAMI - Royal 170
42 MakaV - Death_B4_Dishonor 168
43 THC - EpidemiC 155
44 fatnsexy - EpidemiC 154
45 Kxmaster - 142
46 IronFist - EpidemiC 142
47 88884 - Gong 131
48 BuzzLightyear - GoV 129
49 Azure - Supreme 124
50 Fist - Badboys 118

Tribe Rankings

Rank Name PK Points
1 Death 5369
2 Royal 4600
3 GoV 2095
4 Marvellous 1777
5 BRB_WIFE_ESCAPED 1657
6 _Homeless_ 1630
7 Merciless 1513
8 TrickOrTreat 1084
9 Blood 1059
10 EpidemiC 1009