Game Guide

Troubleshooting


Unfortunately, some users may experience some issues when installing or patching their game client. This is primarily due to an overzealous Anti-Virus or Windows Defender. This page will guide you how to quickly fix common issues.

 

Issue Name Issue Picture
Failed To Load Game

Issue Photo

FailedToLoadGame

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

Can't find file for package 'ALAudio' 1

Issue Photo

AL Audio Error

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

 

If this does not solve your problem, please see "Can't find file for package 'ALAudio' 2", directly under this guide.

Can't find file for package 'ALAudio' 2

Issue Photo

AL Audio Error

Reason

This can happen because you have not installed all of the required drivers for the game, specifically the C++ Redistributable files.

Solution

Visit our "Media" page and download the latest Visual C++ Redistributable File. Once downloaded, run the installer and follow the instructions that it provides you with.

The download link can be found at the bottom of the "Media" page and looks like the following image.

C++ Redistributable

Others

If you experience any other issues or would like us to feature some additional Troubleshooting Guides, please open a Support Ticket and let us know!

https://www.eonicgames.com/support/opens

  • Mystic Server
  • Triumphus Server

Player Rankings

Rank Name PK Points
1 Pure - Royal 1098
2 aNaLog - Royal 1049
3 Aso_Nozomi - Death 1002
4 GUEST - Death 961
5 Mint - GoV 933
6 GoldenFlash - 18X 905
7 SmiLe - Death 862
8 Cupid - Death 793
9 TIH_1_YTTIHSZE - 669
10 VeRN - _Homeless_ 604
11 OVER_9000_DEX - GoV 591
12 Cat - Death 581
13 Xavier - BRB_WIFE_ESCAPED 515
14 RazieL - Blood 508
15 Cynex - BRB_WIFE_ESCAPED 476
16 jupiler - _Homeless_ 426
17 Loosey_Goosey - _Homeless_ 345
18 NQNTMQMQMB - Brotherhood 316
19 Expect - Death 281
20 Dynamix - BRB_WIFE_ESCAPED 279
21 Kelsey - GoV 273
22 Rebel - BRB_WIFE_ESCAPED 263
23 Kush - _HERO_ 251
24 shuaa - 18X 246
25 Cobra - GoV 245
26 ESSE - Paengsu 229
27 Inej - GoV 221
28 Arteezy - KNIGHTS 192
29 B0nd_JamesB0ND - Delecious 189
30 Depths - 184
31 Respawn_Nurse - Delecious 171
32 MakaV - Death_B4_Dishonor 168
33 Rage - TrickOrTreat 167
34 KAMI - Royal 167
35 JBL - 18X 150
36 Kxmaster - 142
37 THC - 137
38 BuzzLightyear - GoV 129
39 Azure - Supreme 124
40 Sanuman - Paengsu 122
41 Fist - Badboys 118
42 88884 - Gong 110
43 Martyr - oTATEoMUPPETSo 108
44 The_Punisher - Blood 96
45 piobc_sscz - Merciless 92
46 KnifeToMeetYou - Brotherhood 90
47 ChampionVibe - 89
48 INDICA - oTATEoMUPPETSo 89
49 Sabot - TrickOrTreat 86
50 Ainz_Own_Goal - _HERO_ 86

Tribe Rankings

Rank Name PK Points
1 Death 4534
2 GoV 2600
3 Royal 2526
4 _Homeless_ 1655
5 BRB_WIFE_ESCAPED 1644
6 18X 1504
7 Blood 900
8 Paengsu 577
9 Brotherhood 552
10 _HERO_ 417